How To Fix V2353 - The system could not find procedure <&4> for customer <&1>

SAP Error Message - Details

• Message type: E = Error

• Message class: V2 - Kopierfunktionen der Verkaufsbelegbearbeitung

• Message number: 353

• Message text: The system could not find procedure <&4> for customer <&1>

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message V2353 - The system could not find procedure <&4> for customer <&1> ?

  The SAP error message V2353 indicates that the system could not find a specific procedure for a customer. This error typically arises in the context of sales and distribution (SD) processes, particularly when dealing with customer-specific pricing, conditions, or procedures.
  Cause:
  
  Missing Procedure: The specified procedure (e.g., pricing procedure) for the customer is not defined in the system.
  Incorrect Configuration: The configuration for the customer master data may not be set up correctly, leading to the system being unable to find the required procedure.
  Data Inconsistency: There may be inconsistencies in the master data or transaction data that prevent the system from locating the procedure.
  Customer-Specific Settings: The customer may not have the necessary settings or assignments in the relevant areas (e.g., sales area, pricing).
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD03 for general data or VD03 for sales area data).
  Verify that the correct sales area is assigned and that the pricing procedure is specified.
  
  
  
  Review Pricing Procedure Configuration:
  
  Check the configuration of pricing procedures in the SAP system (transaction code SPRO).
  Navigate to Sales and Distribution > Basic Functions > Pricing > Pricing Control and ensure that the pricing procedure is correctly defined and assigned to the relevant sales area and customer.
  
  
  
  Assign Pricing Procedure:
  
  Ensure that the pricing procedure is assigned to the customer in the customer master data.
  If necessary, assign the correct pricing procedure to the customer based on their sales area.
  
  
  
  Check Condition Records:
  
  Ensure that the necessary condition records for pricing are maintained in the system (transaction code VK11 for creating condition records).
  Verify that the conditions are valid for the customer and the relevant sales area.
  
  
  
  Consult Documentation:
  
  If the issue persists, consult SAP documentation or support for further troubleshooting steps specific to your configuration.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  XD03 - Display Customer (General Data)
  VD03 - Display Customer (Sales Area Data)
  VK11 - Create Condition Record
  SPRO - Customizing Implementation Guide
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the V2353 error in your SAP system.