How To Fix V2351 - No procedures have been maintained in the customer master for customer &1

SAP Error Message - Details

• Message type: E = Error

• Message class: V2 - Kopierfunktionen der Verkaufsbelegbearbeitung

• Message number: 351

• Message text: No procedures have been maintained in the customer master for customer &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message V2351 - No procedures have been maintained in the customer master for customer &1 ?

  The SAP error message V2351, which states "No procedures have been maintained in the customer master for customer &1," typically occurs in the context of sales and distribution (SD) processes. This error indicates that the system cannot find any sales procedures or related data for the specified customer in the customer master record.
  Cause:
  The primary cause of this error is that the customer master record does not have any sales area data or sales procedures defined. This can happen if:
  
  The customer master record was not fully maintained.
  The sales area data for the customer is missing or incomplete.
  The customer is not assigned to any sales organization, distribution channel, or division.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Customer Master Data:
  
  Go to transaction code XD02 (Change Customer) or VD02 (Change Customer - Sales Area).
  Enter the customer number and select the appropriate sales area (sales organization, distribution channel, and division).
  Ensure that the sales area data is maintained correctly.
  
  
  
  Maintain Sales Area Data:
  
  If the sales area data is missing, you will need to create or update it.
  Ensure that the necessary fields such as sales organization, distribution channel, and division are filled out.
  Maintain the relevant sales procedures and pricing procedures for the customer.
  
  
  
  Assign Sales Procedures:
  
  Check if the customer needs to be assigned to specific sales procedures. This can be done in the customer master under the sales area data.
  Ensure that the pricing procedure is also assigned correctly.
  
  
  
  Check for Data Consistency:
  
  After making changes, ensure that the data is consistent and that there are no other missing configurations that could lead to similar errors.
  
  
  
  Consult Documentation:
  
  If you are unsure about the required settings, refer to SAP documentation or consult with your SAP functional consultant for guidance on maintaining customer master data.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD02 - Change Customer (General Data)
  VD02 - Change Customer (Sales Area Data)
  XD01 - Create Customer (General Data)
  VD01 - Create Customer (Sales Area Data)
  
  
  
  Master Data Maintenance:
  
  Ensure that all relevant master data is maintained correctly in the system, including customer, material, and pricing data.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  
  
  
  By following these steps, you should be able to resolve the V2351 error and ensure that the customer master data is correctly maintained for sales processes.