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How To Fix V2021 - The reference is incomplete and cannot be referenced


SAP Error Message - Details

  • Message type: E = Error

  • Message class: V2 - Kopierfunktionen der Verkaufsbelegbearbeitung

  • Message number: 021

  • Message text: The reference is incomplete and cannot be referenced

  • Show details Hide details
  • What causes this issue?

    The reference document is incomplete.

    How to fix this error?

    Complete the reference document. To do this, display the incompletion
    log and process the missing data.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message V2021 - The reference is incomplete and cannot be referenced ?

    The SAP error message V2021, "The reference is incomplete and cannot be referenced," typically occurs in the context of sales and distribution (SD) when there is an issue with the sales document or the reference document that is being used. This error indicates that the system cannot find all the necessary information to complete the transaction because the reference document is incomplete or missing required data.

    Causes:

    1. Missing Data: The reference document (like a sales order, delivery, or quotation) may be missing critical information such as item details, pricing, or conditions.
    2. Incomplete Document Status: The reference document may be in a status that does not allow it to be referenced (e.g., it might be in a draft state or not fully processed).
    3. Incorrect Document Type: The document type being referenced may not be compatible with the current transaction.
    4. Data Inconsistencies: There may be inconsistencies in the master data (like customer or material master) that prevent the reference from being valid.

    Solutions:

    1. Check the Reference Document: Review the reference document for completeness. Ensure that all required fields are filled out and that the document is in a status that allows it to be referenced.
    2. Verify Document Type: Ensure that the document type of the reference document is appropriate for the transaction you are trying to perform.
    3. Review Master Data: Check the relevant master data (customer, material, etc.) for any inconsistencies or missing information that could affect the reference.
    4. Consult SAP Notes: Look for any relevant SAP Notes or updates that might address known issues related to this error message.
    5. Transaction Logs: Review transaction logs or error logs for additional details that might help identify the specific cause of the error.
    6. Testing in a Sandbox: If possible, replicate the issue in a test environment to better understand the conditions that lead to the error.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for detailed information on sales document processing and error handling.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By following these steps, you should be able to identify the cause of the V2021 error and implement a solution to resolve it.

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