How To Fix V2016 - Check document number as the reference is not an inquiry

SAP Error Message - Details

• Message type: E = Error

• Message class: V2 - Kopierfunktionen der Verkaufsbelegbearbeitung

• Message number: 016

• Message text: Check document number as the reference is not an inquiry

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message V2016 - Check document number as the reference is not an inquiry ?

  The SAP error message V2016 ("Check document number as the reference is not an inquiry") typically occurs in the context of sales and distribution (SD) when there is an issue with the document number being referenced in a transaction. This error indicates that the system is expecting a reference to a sales inquiry, but the document number provided does not correspond to a valid inquiry.
  Cause:
  
  Incorrect Document Reference: The document number entered does not correspond to a sales inquiry. It may be referencing a different type of document, such as a sales order or delivery.
  Document Status: The document may not be in a status that allows it to be referenced. For example, it might be completed or canceled.
  Data Entry Error: There may be a typographical error in the document number entered.
  Configuration Issues: There could be configuration settings in the system that are not aligned with the expected document types for the transaction.
  
  Solution:
  
  Verify Document Number: Check the document number you are entering to ensure it is indeed a valid sales inquiry. You can do this by navigating to the relevant transaction (e.g., VA13 for displaying inquiries) and confirming the document number.
  Check Document Type: Ensure that the document type you are trying to reference is appropriate for the transaction you are performing. If you are trying to create a sales order, make sure you are referencing a sales inquiry.
  Review Document Status: Ensure that the inquiry is still active and has not been completed or canceled. If it has been completed, you may need to create a new inquiry or reference a different document.
  Correct Data Entry: Double-check for any typographical errors in the document number. Ensure that you are entering the correct number without any extra spaces or incorrect characters.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to ensure that the system settings allow for the referencing of inquiries in the context you are working in.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA11 (Create Inquiry), VA12 (Change Inquiry), and VA13 (Display Inquiry) to manage inquiries effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Authorization: Ensure that you have the necessary authorizations to access and reference the documents in question.
  Training and Documentation: Review any training materials or documentation related to sales inquiries and document handling in your organization to ensure compliance with best practices.
  
  If the problem continues after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.