How To Fix V1855 - The order quantity of the generic article is not equal to variant total

SAP Error Message - Details

• Message type: E = Error

• Message class: V1 - Verkaufsbelegbearbeitung

• Message number: 855

• Message text: The order quantity of the generic article is not equal to variant total

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message V1855 - The order quantity of the generic article is not equal to variant total ?

  The SAP error message V1855, "The order quantity of the generic article is not equal to variant total," typically occurs in the context of variant configuration in SAP, particularly when dealing with generic articles and their variants. This error indicates a mismatch between the total quantity of the variants and the quantity specified for the generic article.
  Cause:
  
  
  Mismatch in Quantities: The total quantity of the variants (individual items) does not match the quantity specified for the generic article. For example, if you have a generic article with a quantity of 10, but the sum of the quantities of its variants is different (e.g., 8 or 12), this error will occur.
  
  
  Incorrect Configuration: There may be an issue with how the variants are configured or how they are being processed in the order. This could be due to incorrect settings in the variant configuration or issues in the sales order entry.
  
  
  Data Entry Errors: Manual entry errors during the creation of the sales order or during the configuration of the variants can lead to this mismatch.
  
  
  Solution:
  
  
  Check Variant Quantities: Review the quantities of the individual variants associated with the generic article. Ensure that the total quantity of all variants matches the quantity of the generic article.
  
  
  Adjust Order Quantity: If the total quantity of the variants is correct, adjust the order quantity of the generic article to match the total of the variants.
  
  
  Review Configuration Settings: Ensure that the variant configuration settings are correctly set up in the system. This includes checking the configuration profiles and ensuring that they are correctly linked to the generic article.
  
  
  Recreate the Order: If the issue persists, consider deleting the current order and recreating it, ensuring that the quantities are entered correctly.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling variant configuration and related error messages.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and CU50 (Configure Material) to manage orders and configurations effectively.
  Training and Documentation: Ensure that users involved in order entry and variant configuration are adequately trained and have access to documentation that outlines the correct processes.
  
  By following these steps, you should be able to identify and resolve the cause of the V1855 error in SAP.