How To Fix V1738 - &1 is not permitted as sold-to party and is copied as ship-to party

V1738 - Overview

• Message type: E = Error

• Message class: V1 - Verkaufsbelegbearbeitung

• Message number: 738

• Message text: &1 is not permitted as sold-to party and is copied as ship-to party

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message V1738 - &1 is not permitted as sold-to party and is copied as ship-to party ?

  The SAP error message V1738 indicates that the sold-to party (customer) specified in a sales document is not permitted to be used as the ship-to party. This typically occurs in the context of sales order processing, where the system checks the relationship between the sold-to party and the ship-to party.
  
  Cause:
  
  Customer Relationship Configuration: The sold-to party and ship-to party must have a valid relationship defined in the customer master data. If the relationship is not set up correctly, the system will throw this error.
  Sales Area Configuration: The sales area (which includes the sales organization, distribution channel, and division) for the sold-to party may not match the sales area for the ship-to party.
  Customer Status: The status of the sold-to party or ship-to party may restrict their use in certain transactions.
  Data Entry Error: There may be a mistake in the data entry, such as selecting the wrong customer or not having the correct