How To Fix V1384 - Sales unit &1 is not defined for item &2

SAP Error Message - Details

• Message type: E = Error

• Message class: V1 - Verkaufsbelegbearbeitung

• Message number: 384

• Message text: Sales unit &1 is not defined for item &2

What causes this issue?

Sales unit &V1& is not allowed in item &V2&.
Possible reasons could be:
the conversion factor sales unit - stockkeeping unit could not be
determined
the entry for the dimension or the internal unit of measurement is not
maintained in Customizing
different dimensions in the sales unit - stockkeeping unit, that cannot
be converted
INCLUDE 'NA_NO_PROCESSING_1' OBJECT DOKU ID TX LANGUAGE E
INCLUDE 'NA_CHECK_ENTRY' OBJECT DOKU ID TX LANGUAGE E
the sales unit has not been maintained for the material
the unit of measure group does not include the sales unit
If the entries are correct, select a different, reliable sales unit or
check whether the reasons mentioned above apply.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V1384 - Sales unit &1 is not defined for item &2 ?

  The SAP error message V1384, which states "Sales unit &1 is not defined for item &2," typically occurs in the context of sales order processing or when dealing with sales documents in SAP. This error indicates that the sales unit specified for a particular item in the sales document is not defined in the system.
  Cause:
  
  Missing Sales Unit Definition: The sales unit (e.g., EA for each, KG for kilograms) for the item in question is not defined in the material master data.
  Incorrect Item Configuration: The item may not have the correct sales unit set up in its configuration, leading to this error when trying to process a sales order or delivery.
  Data Inconsistency: There may be inconsistencies in the data between the material master and the sales document.
  
  Solution:
  
  
  Check Material Master:
  
  Go to the material master record for the item (transaction code MM03).
  Check the sales organization data and ensure that the sales unit is defined correctly.
  If the sales unit is missing, you can add it by using transaction code MM02 (to change the material master).
  
  
  
  Define Sales Unit:
  
  If the sales unit is not defined, you can define it in the material master under the sales organization view.
  Ensure that the sales unit is consistent with the base unit of measure.
  
  
  
  Review Sales Document:
  
  Check the sales document (e.g., sales order) to ensure that the item is correctly entered and that the sales unit matches what is defined in the material master.
  
  
  
  Check for Customization:
  
  If there are any customizations or user exits that might affect how sales units are processed, review those to ensure they are not causing the issue.
  
  
  
  Consult Documentation:
  
  If the issue persists, consult SAP documentation or reach out to your SAP support team for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  MM03: Display Material Master
  MM02: Change Material Master
  VA01: Create Sales Order
  VA02: Change Sales Order
  VA03: Display Sales Order
  
  
  
  Material Master Views: Ensure that the relevant views (Sales Org Data 1, Sales Org Data 2) are maintained correctly.
  
  
  Unit of Measure (UoM) Settings: Check the UoM settings in the system to ensure that they are configured correctly.
  
  
  By following these steps, you should be able to resolve the V1384 error and ensure that the sales unit is properly defined for the item in question.