How To Fix V1368 - Enter the sold-to party

SAP Error Message - Details

• Message type: E = Error

• Message class: V1 - Verkaufsbelegbearbeitung

• Message number: 368

• Message text: Enter the sold-to party

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message V1368 - Enter the sold-to party ?

  The SAP error message V1368, which states "Enter the sold-to party," typically occurs in the Sales and Distribution (SD) module when a user attempts to create or process a sales document (like a sales order) without specifying a sold-to party. The sold-to party is a critical piece of information in sales transactions, as it identifies the customer who is purchasing the goods or services.
  Cause:
  The error is triggered when:
  
  The sold-to party field is left blank in the sales document.
  The system is unable to determine the sold-to party based on the provided information.
  There may be a configuration issue or missing data in the customer master record.
  
  Solution:
  To resolve the V1368 error, follow these steps:
  
  
  Enter the Sold-to Party:
  
  Go to the sales document you are trying to create or modify.
  Locate the field for the sold-to party (often labeled as "Sold-to Party" or "Customer").
  Enter the appropriate customer number or use the search function to find the correct sold-to party.
  
  
  
  Check Customer Master Data:
  
  Ensure that the customer master record exists and is correctly set up.
  Verify that the customer is active and has the necessary sales area data maintained.
  
  
  
  Review Document Flow:
  
  If you are copying data from another document (like a quotation or a previous order), ensure that the source document has a valid sold-to party.
  
  
  
  Configuration Check:
  
  If the issue persists, check the configuration settings in the SAP system related to sales documents and customer data.
  Ensure that the sales organization, distribution channel, and division are correctly assigned to the customer.
  
  
  
  User Authorization:
  
  Ensure that you have the necessary authorizations to create or modify sales documents.
  
  
  
  Consult Documentation:
  
  If you are unsure about the correct sold-to party or how to enter it, refer to your organization's SAP documentation or consult with your SAP support team.
  
  
  
  Related Information:
  
  Transaction Codes: Common transaction codes related to sales documents include VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order).
  Customer Master Data: You can manage customer master data using transaction codes XD01 (Create), XD02 (Change), and XD03 (Display).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  By following these steps, you should be able to resolve the V1368 error and successfully enter the sold-to party in your sales document.