How To Fix V1370 - Division &1 in the header deviates from division &2 in the item

SAP Error Message - Details

• Message type: E = Error

• Message class: V1 - Verkaufsbelegbearbeitung

• Message number: 370

• Message text: Division &1 in the header deviates from division &2 in the item

What causes this issue?

Division &V1& at header level does not correspond to division &V2& at
item level.

System Response

Depending on the setting of the business parameters for the sales
document type in Customizing you receive this message in the form of a
warning or an error message.

How to fix this error?

Correct your entry if necessary.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V1370 - Division &1 in the header deviates from division &2 in the item ?

  The SAP error message V1370 indicates a mismatch between the division specified in the header of a sales document (like a sales order or quotation) and the division specified in the item level of that document. This error typically arises in the context of sales and distribution (SD) processes.
  Cause:
  
  Division Mismatch: The primary cause of this error is that the division defined in the header of the sales document does not match the division defined for one or more items in that document. Each item in a sales document can be assigned to a specific division, and if the header division does not align with the item divisions, this error will occur.
  Configuration Issues: There may be configuration settings in the SAP system that enforce strict checks on the division consistency between the header and item levels.
  Data Entry Errors: During the creation of the sales document, incorrect data may have been entered, leading to the mismatch.
  
  Solution:
  
  
  Check Header and Item Divisions: 
  
  Open the sales document in question and check the division specified in the header.
  Review each item in the document to see what division is assigned to them.
  Ensure that the division in the header matches the division of the items.
  
  
  
  Adjust the Document:
  
  If the header division is incorrect, you can change it to match the item division.
  Alternatively, if the item divisions are incorrect, you can adjust them to match the header division.
  
  
  
  Review Configuration:
  
  If this issue occurs frequently, it may be worth reviewing the configuration settings in the SAP system related to divisions. Ensure that the settings align with your business processes and requirements.
  
  
  
  User Training: 
  
  Ensure that users creating sales documents are trained on the importance of maintaining consistency between header and item divisions.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or consult with your SAP support team for specific guidance related to your system configuration.
  
  
  
  Related Information:
  
  Divisions in SAP: In SAP, a division is a way to categorize products or services. It can be used for reporting and sales analysis.
  Sales Document Types: Different sales document types may have different rules regarding divisions, so it's important to understand the specific document type you are working with.
  Transaction Codes: You may use transaction codes like VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order) to manage sales documents.
  
  By ensuring that the divisions are consistent across the header and item levels, you can resolve the V1370 error and proceed with your sales processes.