How To Fix UWS_SURVEY_GUI020 - &1 of &2 answers cannot be posted, &3 were posted

SAP Error Message - Details

• Message type: E = Error

• Message class: UWS_SURVEY_GUI - Messages Package UWS_SURVEY_GUI

• Message number: 020

• Message text: &1 of &2 answers cannot be posted, &3 were posted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UWS_SURVEY_GUI020 - &1 of &2 answers cannot be posted, &3 were posted ?

  The SAP error message UWS_SURVEY_GUI020 typically occurs in the context of the SAP Survey Management module when there is an issue with posting survey responses. The message indicates that a certain number of answers could not be posted, while a different number were successfully posted. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  
  Data Validation Issues: Some of the survey responses may not meet the required validation criteria set in the survey configuration. This could include missing mandatory fields or invalid data formats.
  
  
  System Configuration: There may be issues with the configuration of the survey or the underlying data model that prevent certain responses from being processed.
  
  
  Technical Errors: There could be technical issues such as database constraints, locks, or other system errors that prevent the posting of certain responses.
  
  
  User Authorization: The user attempting to post the responses may not have the necessary authorizations to post certain types of answers.
  
  
  Survey Status: The survey may be in a status that does not allow for new responses to be posted (e.g., closed or archived).
  
  
  Solutions:
  
  
  Check Data Validity: Review the responses that failed to post and ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  
  
  Review Survey Configuration: Check the configuration settings of the survey in SAP to ensure that it is set up correctly and that there are no restrictions that would prevent certain responses from being posted.
  
  
  Error Logs: Look into the SAP error logs or application logs (transaction SLG1) to get more detailed information about why the responses could not be posted. This can provide insights into specific validation errors or system issues.
  
  
  User Authorizations: Verify that the user has the necessary permissions to post all types of survey responses. Adjust roles and authorizations as needed.
  
  
  Survey Status: Ensure that the survey is in an active state that allows for responses to be posted. If the survey is closed, you may need to reopen it or create a new survey.
  
  
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  Related Information:
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the UWS_SURVEY_GUI020 error. SAP frequently updates its knowledge base with solutions to common problems.
  
  
  Documentation: Review the official SAP documentation for Survey Management to understand the expected behavior and configuration settings.
  
  
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.