How To Fix UWS_SURVEY_GUI018 - System error when posting answers

SAP Error Message - Details

• Message type: E = Error

• Message class: UWS_SURVEY_GUI - Messages Package UWS_SURVEY_GUI

• Message number: 018

• Message text: System error when posting answers

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UWS_SURVEY_GUI018 - System error when posting answers ?

  The SAP error message UWS_SURVEY_GUI018, which indicates a "System error when posting answers," typically occurs in the context of SAP's survey or feedback management functionalities. This error can arise due to various reasons, including system configuration issues, data inconsistencies, or technical problems within the SAP system.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the survey configuration or related components can lead to this error.
  Data Inconsistencies: If the data being submitted does not match the expected format or if there are missing required fields, the system may throw this error.
  Authorization Problems: The user may not have the necessary permissions to post answers to the survey.
  Technical Glitches: Temporary system issues, such as database connectivity problems or application server errors, can also trigger this error.
  Version Compatibility: If there are discrepancies between the versions of the SAP components being used, it may lead to unexpected behavior.
  
  Solutions:
  
  Check Configuration: Review the survey configuration settings in the SAP system to ensure they are set up correctly. This includes checking the survey definition, response options, and any related settings.
  Validate Data: Ensure that all required fields are filled out correctly and that the data being submitted adheres to the expected formats. Look for any inconsistencies in the data.
  Review Authorizations: Verify that the user has the necessary permissions to submit answers to the survey. This may involve checking user roles and authorizations in the SAP system.
  System Logs: Check the system logs (transaction codes like SLG1) for any additional error messages or details that can provide more context about the issue.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  Testing in Different Environments: If possible, test the survey functionality in a development or quality assurance environment to see if the issue can be replicated there.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  Documentation: Review the official SAP documentation for the survey management module to ensure compliance with best practices and guidelines.
  
  If the problem continues after trying the above solutions, it may be necessary to escalate the issue to SAP support for further investigation.