How To Fix UWS_SURVEY_FORM_GUI012 - Saving the questionnaire layout was canceled by the user

SAP Error Message - Details

• Message type: E = Error

• Message class: UWS_SURVEY_FORM_GUI -

• Message number: 012

• Message text: Saving the questionnaire layout was canceled by the user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UWS_SURVEY_FORM_GUI012 - Saving the questionnaire layout was canceled by the user ?

  The SAP error message "UWS_SURVEY_FORM_GUI012: Saving the questionnaire layout was canceled by the user" typically occurs in the context of the SAP Survey Management module when a user attempts to save changes to a questionnaire layout but cancels the operation.
  Cause:
  
  User Cancellation: The most straightforward cause is that the user intentionally canceled the save operation, either by clicking a cancel button or closing the dialog without saving.
  System Timeout: If the system times out or if there is a session expiration, it may lead to the cancellation of the save operation.
  User Interface Issues: Sometimes, issues with the user interface or browser (if using a web-based interface) can lead to unexpected cancellations.
  Permissions: Lack of proper permissions to save changes might also lead to a situation where the user is unable to save the layout, although this typically results in a different error message.
  
  Solution:
  
  Retry Saving: If the cancellation was unintentional, simply try to save the questionnaire layout again.
  Check Permissions: Ensure that you have the necessary permissions to save changes to the questionnaire layout. If not, contact your SAP administrator to grant the required access.
  Session Management: Make sure your session is active and not timed out. If you suspect a timeout, log out and log back in to refresh your session.
  User Interface: If you are using a web-based interface, try clearing your browser cache or using a different browser to see if the issue persists.
  Consult Documentation: Refer to SAP documentation or help resources for any specific guidelines related to the Survey Management module.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the Survey Management module that might address this error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Training and Documentation: Ensure that you are familiar with the questionnaire layout saving process and any specific requirements or steps that need to be followed.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.