How To Fix UWS_SURVEY_FORM_GUI014 - Select an element of the hierarchy

SAP Error Message - Details

• Message type: E = Error

• Message class: UWS_SURVEY_FORM_GUI -

• Message number: 014

• Message text: Select an element of the hierarchy

What causes this issue?

You attempted to insert an element into the questionnaire. To do this,
the system needs to know where the new element should be inserted
into the questionnaire. However, no element is selected in the
questionnaire at present.

System Response

The element cannot be inserted.

How to fix this error?

First select a suitable element of the questionnaire below which you
want to insert the new element. Then repeat the activity.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UWS_SURVEY_FORM_GUI014 - Select an element of the hierarchy ?

  The SAP error message UWS_SURVEY_FORM_GUI014 with the description "Select an element of the hierarchy" typically occurs in the context of SAP's survey or questionnaire functionalities, particularly when working with hierarchical data structures. This error indicates that the system expects the user to select a specific element from a hierarchy (like a tree structure) but none has been selected.
  Cause:
  
  No Selection Made: The user has not selected any element from the hierarchy when the system expects one to be selected.
  Hierarchy Not Loaded: The hierarchy may not have been loaded properly, leading to no selectable elements.
  User Permissions: The user may not have the necessary permissions to view or select elements in the hierarchy.
  System Configuration: There may be issues with the configuration of the survey or the hierarchy itself.
  
  Solution:
  
  Select an Element: Ensure that you select an appropriate element from the hierarchy before proceeding. Look for a tree structure or list where you can make a selection.
  Refresh the Hierarchy: If the hierarchy is not displaying correctly, try refreshing the view or reloading the hierarchy to ensure all elements are visible.
  Check Permissions: Verify that you have the necessary permissions to access and select elements in the hierarchy. If not, contact your system administrator to adjust your permissions.
  Consult Documentation: Review any relevant SAP documentation or help resources related to the survey functionality to ensure you are following the correct steps.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches that might address this specific error.
  User Training: Ensure that users are trained on how to navigate and select elements within the hierarchical structures in SAP.
  System Logs: Review system logs for any additional error messages or warnings that might provide more context about the issue.
  
  By following these steps, you should be able to resolve the error and continue with your work in SAP.