How To Fix UST_UI034 - Cannot delete a folder that contains an item you received

SAP Error Message - Details

• Message type: E = Error

• Message class: UST_UI - Universal Share Tool - UI

• Message number: 034

• Message text: Cannot delete a folder that contains an item you received

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UST_UI034 - Cannot delete a folder that contains an item you received ?

  The SAP error message UST_UI034 indicates that you are trying to delete a folder that contains items you have received, which is not allowed. This is a common issue when working with folders in SAP, particularly in the context of document management or workflow systems.
  Cause:
  The error occurs because the folder you are attempting to delete still contains items (documents, messages, etc.) that are associated with it. SAP prevents the deletion of such folders to maintain data integrity and avoid orphaned items.
  Solution:
  To resolve this error, you need to follow these steps:
  
  
  Check Folder Contents: Navigate to the folder you are trying to delete and check its contents. Identify any items that are still present in the folder.
  
  
  Move or Delete Items: 
  
  If you want to keep the items, move them to another folder.
  If the items are no longer needed, delete them from the folder.
  
  
  
  Empty the Folder: Ensure that the folder is completely empty before attempting to delete it again.
  
  
  Retry Deletion: Once the folder is empty, try deleting the folder again.
  
  
  Related Information:
  
  Permissions: Ensure that you have the necessary permissions to delete items and folders in SAP. Lack of permissions can also lead to errors.
  Folder Structure: Be aware of the folder structure and any dependencies that might exist between folders and items.
  SAP Documentation: Refer to SAP's official documentation or help resources for more detailed guidance on managing folders and items within your specific SAP module.
  
  If you continue to experience issues after following these steps, consider reaching out to your SAP administrator or support team for further assistance. They may have additional insights or tools to help resolve the issue.