How To Fix UST_UI014 - CST is not available, so item cannot be forwarded; check personalization

SAP Error Message - Details

• Message type: E = Error

• Message class: UST_UI - Universal Share Tool - UI

• Message number: 014

• Message text: CST is not available, so item cannot be forwarded; check personalization

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UST_UI014 - CST is not available, so item cannot be forwarded; check personalization ?

  The SAP error message UST_UI014 indicates that a specific configuration or personalization setting is missing, which prevents the system from processing an item. This error typically arises in the context of user interface (UI) personalization in SAP applications, particularly when dealing with the SAP Fiori or SAP GUI environments.
  Cause:
  
  Missing Personalization: The error suggests that the user interface (UI) personalization for the specific item or context is not set up correctly. This could mean that the necessary configuration for the item (CST - Costing) is not available for the user or role.
  User Role Issues: The user may not have the appropriate roles or authorizations to access the required data or functionality.
  System Configuration: There may be a broader system configuration issue that is preventing the item from being processed.
  
  Solution:
  
  
  Check Personalization Settings:
  
  Go to the personalization settings in the SAP application and ensure that the necessary configurations for the item are set up correctly.
  If you are using SAP Fiori, check the Fiori Launchpad settings and ensure that the relevant tiles and applications are correctly assigned to your user role.
  
  
  
  User Roles and Authorizations:
  
  Verify that the user has the appropriate roles assigned. This can be done by checking the user’s role assignments in the SAP system.
  If necessary, consult with your SAP security team to ensure that the user has the required authorizations to access the CST functionality.
  
  
  
  System Configuration:
  
  If the issue persists, it may be necessary to check the overall system configuration. This could involve reviewing the backend settings or consulting with your SAP Basis team to ensure that all necessary components are functioning correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to the specific application or module you are working with. This can provide insights into common issues and their resolutions.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for further assistance. Provide them with the error message and any relevant context to help them diagnose the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Training and Documentation: Ensure that users are trained on how to personalize their SAP UI settings effectively, as this can help prevent similar issues in the future.
  
  By following these steps, you should be able to identify the cause of the UST_UI014 error and implement a solution to resolve it.