How To Fix UST_CORE028 - Item not found

SAP Error Message - Details

• Message type: E = Error

• Message class: UST_CORE - Universal Share Tool - Core

• Message number: 028

• Message text: Item not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UST_CORE028 - Item not found ?

  The SAP error message UST_CORE028, which states "Item not found," typically occurs in the context of SAP applications when the system is unable to locate a specific item or record that is expected to be present. This can happen in various modules, such as SAP S/4HANA, SAP ERP, or other SAP solutions, and can be related to different types of data, such as materials, documents, or transactions.
  Possible Causes:
  
  Data Deletion: The item or record may have been deleted or archived, making it unavailable for retrieval.
  Incorrect Input: The input parameters (like item number, document number, etc.) may be incorrect or misspelled.
  Authorization Issues: The user may not have the necessary permissions to view the item or record.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to missing data.
  Configuration Issues: There may be configuration settings that prevent the item from being found or displayed.
  
  Solutions:
  
  Verify Input: Double-check the input parameters to ensure they are correct. Look for typos or incorrect formats.
  Check Data Existence: Use transaction codes like SE16 or SE11 to check if the item exists in the database. You can query the relevant tables to see if the record is present.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the item. This may involve checking roles and permissions in the user profile.
  Consult with IT Support: If the item should exist but cannot be found, consult with your IT support team to investigate potential data integrity issues or system errors.
  Check for Archiving: If the item has been archived, you may need to restore it or access it through the archive management tools.
  Review System Logs: Check system logs for any related error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser), SE11 (Data Dictionary), and others that may help in troubleshooting.
  SAP Notes: Search for SAP Notes related to UST_CORE028 in the SAP Support Portal for any known issues or patches.
  Documentation: Review SAP documentation for the specific module you are working with to understand the context in which this error may occur.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to SAP support or consult with a professional who specializes in SAP systems.