How To Fix USMD_GOV_TOOLS022 - CR &1: Release user not valid according to change request status

SAP Error Message - Details

• Message type: E = Error

• Message class: USMD_GOV_TOOLS - Cross Governance API messages

• Message number: 022

• Message text: CR &1: Release user not valid according to change request status

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message USMD_GOV_TOOLS022 - CR &1: Release user not valid according to change request status ?

  The SAP error message USMD_GOV_TOOLS022 indicates that there is an issue with the release user in relation to the status of a change request (CR). This error typically occurs in the context of SAP Master Data Governance (MDG) when trying to release a change request that is not in a valid state for the specified user.
  Cause:
  The error message is triggered when:
  
  The user attempting to release the change request does not have the necessary authorizations or roles assigned to perform the action.
  The change request is in a status that does not allow for release (e.g., it may be in a draft state or already released).
  There may be configuration issues in the workflow or change request management settings that prevent the user from being recognized as valid for the current status of the change request.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check User Authorizations:
  
  Ensure that the user has the appropriate roles and authorizations to release change requests. This can be done by checking the user's role assignments in transaction SU01 or PFCG.
  
  
  
  Verify Change Request Status:
  
  Check the status of the change request. You can do this by navigating to the change request in the MDG application and reviewing its current status. Ensure that it is in a state that allows for release.
  
  
  
  Review Workflow Configuration:
  
  If the issue persists, review the workflow configuration for the change request. Ensure that the workflow is correctly set up to allow the specified user to release change requests at the current status.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of MDG you are using. There may be specific notes or patches that address this issue.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue with the above steps, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs or screenshots.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  MDGIMG: Access the MDG Implementation Guide for configuration settings.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Documentation:
  
  Review the SAP Help Portal for Master Data Governance to understand the workflows and change request processes better.
  
  
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.