How To Fix USMD_CREQUEST_API028 - Enter either a file attachment or a link, not both

SAP Error Message - Details

• Message type: E = Error

• Message class: USMD_CREQUEST_API - Message Class for Change Request API

• Message number: 028

• Message text: Enter either a file attachment or a link, not both

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message USMD_CREQUEST_API028 - Enter either a file attachment or a link, not both ?

  The SAP error message USMD_CREQUEST_API028 indicates that when creating or updating a change request in the SAP system, the user has attempted to enter both a file attachment and a link simultaneously. The system does not allow this, as it requires either one or the other, but not both.
  Cause:
  The error occurs when:
  
  A user tries to attach a file to a change request while also providing a URL link in the same request.
  The system's validation rules enforce that only one of these options can be used at a time.
  
  Solution:
  To resolve this error, you should:
  
  
  Choose One Option: Decide whether you want to attach a file or provide a link. 
  
  If you want to attach a file, remove the link from the request.
  If you want to provide a link, remove the file attachment.
  
  
  
  Re-submit the Request: After making the necessary adjustments, try to submit the change request again.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional context or updates regarding this error.
  User Documentation: Refer to the user manuals or help documentation for the specific SAP module you are working with, as they may provide guidelines on how to properly attach files or links.
  System Configuration: If this error persists or if you believe it should not be occurring based on your system's configuration, consult with your SAP Basis or technical team to ensure that the system settings are correct.
  
  By following these steps, you should be able to resolve the error and successfully submit your change request.