How To Fix USMD_CREQUEST_API026 - Enter a valid reason for rejection

SAP Error Message - Details

• Message type: E = Error

• Message class: USMD_CREQUEST_API - Message Class for Change Request API

• Message number: 026

• Message text: Enter a valid reason for rejection

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message USMD_CREQUEST_API026 - Enter a valid reason for rejection ?

  The SAP error message USMD_CREQUEST_API026 ("Enter a valid reason for rejection") typically occurs in the context of the SAP Master Data Governance (MDG) application when a user attempts to reject a change request without providing a valid reason for the rejection. This is a common requirement in workflows to ensure that all actions are documented and justified.
  Cause:
  The error is triggered when:
  
  A user tries to reject a change request but does not enter a reason for the rejection.
  The reason provided does not meet the validation criteria set in the system (e.g., it may be empty, too short, or not conforming to predefined values).
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Provide a Valid Reason: When rejecting the change request, ensure that you enter a valid and meaningful reason in the designated field. This reason should comply with any validation rules set in the system.
  
  
  Check Configuration: If you are an administrator or have access to configuration settings, check the settings for the rejection reason. Ensure that the field is correctly configured to accept input and that any validation rules are appropriate.
  
  
  Review User Permissions: Ensure that the user has the necessary permissions to reject change requests and that there are no restrictions on the rejection reason field.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to the specific version of MDG you are using. There may be specific guidelines or requirements for entering rejection reasons.
  
  
  Contact Support: If the issue persists after ensuring that a valid reason is provided, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  MDG Workflow: Familiarize yourself with the workflow processes in SAP MDG, as understanding the overall process can help in identifying where the issue might be occurring.
  User Training: Ensure that users are trained on the importance of providing rejection reasons and how to do so correctly within the system.
  
  By following these steps, you should be able to resolve the error and successfully reject the change request with a valid reason.