How To Fix USMD2172 - Cannot process the hierarchy relationship

SAP Error Message - Details

• Message type: E = Error

• Message class: USMD2 - Master Data: UI Modeling

• Message number: 172

• Message text: Cannot process the hierarchy relationship

What causes this issue?

There are several higher-level nodes. However, it has been defined in
your UI model that there can only be one higher-level node. You
therefore cannot edit these hierarchy relationships using single
processing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your hierarchy using collective processing and remove any
incorrect hierarchy nodes, if necessary.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message USMD2172 - Cannot process the hierarchy relationship ?

  The SAP error message USMD2172, which states "Cannot process the hierarchy relationship," typically occurs in the context of SAP Master Data Governance (MDG) when there are issues related to the hierarchy structure of master data. This error can arise due to various reasons, including inconsistencies in the hierarchy data, missing relationships, or incorrect configurations.
  Causes:
  
  Inconsistent Hierarchy Data: The hierarchy structure may have inconsistencies, such as missing parent or child nodes.
  Invalid Relationships: There may be invalid or broken relationships between nodes in the hierarchy.
  Data Integrity Issues: The data being processed may not meet the integrity constraints defined in the system.
  Configuration Issues: Incorrect configuration settings in the MDG system can lead to this error.
  Authorization Issues: Lack of proper authorizations to access or modify certain hierarchy nodes.
  
  Solutions:
  
  Check Hierarchy Structure: Review the hierarchy structure in the MDG application to ensure that all nodes are correctly defined and that there are no missing relationships.
  Validate Data: Ensure that the data being processed adheres to the required integrity constraints. This may involve checking for duplicates or ensuring that all required fields are populated.
  Review Configuration: Check the configuration settings in the MDG system related to hierarchy management. Ensure that they are set up correctly.
  Authorization Check: Verify that the user has the necessary authorizations to access and modify the hierarchy data.
  Use MDG Tools: Utilize the MDG tools for data validation and consistency checks to identify and rectify any issues in the hierarchy.
  Consult Logs: Check the application logs for more detailed error messages that can provide insights into the specific cause of the error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the error message USMD2172 for any patches or updates that may address known issues.
  Documentation: Refer to the official SAP documentation for Master Data Governance for best practices on managing hierarchies and troubleshooting common issues.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues and can provide insights or solutions.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.