How To Fix UPS186 - Receipt could not be sent to source system &1

SAP Error Message - Details

• Message type: E = Error

• Message class: UPS - ALE Distribution Packet

• Message number: 186

• Message text: Receipt could not be sent to source system &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UPS186 - Receipt could not be sent to source system &1 ?

  The SAP error message UPS186, which states "Receipt could not be sent to source system &1," typically occurs in the context of the SAP system's integration with other systems, particularly when dealing with the Universal Payment Services (UPS) or similar payment processing functionalities. This error indicates that there was an issue in sending a receipt or confirmation back to the source system, which could be due to various reasons.
  Possible Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the source system, preventing the receipt from being sent.
  Configuration Errors: Incorrect configuration settings in the payment processing module or in the integration settings can lead to this error.
  Authorization Issues: The user or system may not have the necessary permissions to send receipts to the source system.
  Data Format Issues: The data being sent may not conform to the expected format, leading to rejection by the source system.
  System Errors: There may be temporary issues or bugs in the SAP system or the source system that are causing the failure.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the SAP system and the source system. You can test connectivity using tools like ping or traceroute.
  Review Configuration Settings: Verify the configuration settings in the SAP system related to payment processing and ensure they are correctly set up.
  Check User Authorizations: Ensure that the user or system account has the necessary permissions to send receipts to the source system.
  Validate Data Formats: Check the data being sent for any discrepancies or formatting issues. Ensure that it meets the requirements of the source system.
  Monitor System Logs: Review the SAP system logs (transaction codes like SLG1) for any additional error messages or warnings that could provide more context about the failure.
  Consult Documentation: Refer to the SAP documentation or help resources for specific guidance related to the UPS module or the integration with the source system.
  Contact Support: If the issue persists, consider reaching out to SAP support or your system administrator for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log) for checking logs, and SE80 or SE37 for reviewing function modules related to payment processing.
  Integration Scenarios: Understand the integration scenarios between SAP and the source system, including any middleware that may be involved.
  SAP Notes: Check for any SAP Notes related to UPS186 or the specific payment processing module you are using, as they may provide patches or additional troubleshooting steps.
  
  By following these steps, you should be able to diagnose and resolve the UPS186 error effectively.