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How To Fix UMGLOG402 - No open OTF spool request found.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: UMGLOG - Message class for the SPUMG Main Log

  • Message number: 402

  • Message text: No open OTF spool request found.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message UMGLOG402 - No open OTF spool request found. ?

    The SAP error message UMGLOG402: No open OTF spool request found typically occurs when there is an issue with the output processing of a report or document that is supposed to be generated in the OTF (On-The-Fly) format. This error indicates that the system cannot find an open spool request for the output that is being generated.

    Causes:

    1. No Spool Request Created: The report or transaction may not have created a spool request due to an error in the processing logic or configuration.
    2. Output Device Issues: The output device settings may not be correctly configured, leading to the inability to generate the OTF output.
    3. User Authorization: The user may not have the necessary authorizations to create or access spool requests.
    4. System Configuration: There may be issues with the configuration of the SAP system, such as missing or incorrect settings in the output management.
    5. Temporary System Issues: Sometimes, temporary issues in the SAP system can lead to this error, such as memory issues or temporary locks.

    Solutions:

    1. Check Spool Request: Verify if a spool request was created for the output. You can do this by going to transaction SP01 and checking for any spool requests related to your user.
    2. Output Device Configuration: Ensure that the output device is correctly configured. You can check this in transaction SPAD (Spool Administration) and ensure that the device is set up to handle OTF output.
    3. Review User Authorizations: Check if the user has the necessary authorizations to create and access spool requests. This can be done by reviewing the user's roles and authorizations.
    4. Re-run the Report: Sometimes, simply re-running the report or transaction can resolve temporary issues.
    5. Check for System Errors: Look for any system errors or logs that might indicate a problem with the spool processing. You can check transaction SM21 for system logs.
    6. Contact Basis Team: If the issue persists, it may be necessary to involve the SAP Basis team to investigate further, as they can check system configurations and logs in more detail.

    Related Information:

    • OTF Format: OTF is a format used by SAP for printing documents. It allows for dynamic generation of print layouts.
    • Spool Administration (SPAD): This transaction is used to manage output devices and spool requests in SAP.
    • Spool Request (SP01): This transaction allows users to view and manage their spool requests.
    • User Authorizations: Ensure that the user has the necessary roles assigned to perform the actions related to spool requests.

    If you continue to experience issues after trying the above solutions, it may be beneficial to consult SAP support or your internal SAP team for further assistance.

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