How To Fix UMGLOG401 - There are OTF spool requests which might not be printed out yet.

SAP Error Message - Details

• Message type: E = Error

• Message class: UMGLOG - Message class for the SPUMG Main Log

• Message number: 401

• Message text: There are OTF spool requests which might not be printed out yet.

What causes this issue?

The check "Spool Requests" looks for OTF spool requests which are not
printed out, according to the status in table TSP01. OTF spool requests
created in non Unicode systems cannot be read anymore in Unicode
systems.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please read note 842767 for possible workarounds.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UMGLOG401 - There are OTF spool requests which might not be printed out yet. ?

  The SAP error message UMGLOG401 indicates that there are OTF (On-The-Fly) spool requests that have not yet been printed. This message typically arises in the context of output management, particularly when dealing with print jobs that are generated in real-time.
  Cause:
  
  Pending OTF Spool Requests: The primary cause of this error is that there are OTF spool requests that have been generated but have not yet been processed or printed. This can happen if the print job is still in the queue or if there are issues with the printer or output device.
  Printer Configuration Issues: There may be configuration issues with the printer settings in SAP, such as incorrect device type or missing printer definitions.
  Output Device Status: The output device may be offline, or there may be connectivity issues preventing the print job from being sent to the printer.
  Authorization Issues: The user may not have the necessary authorizations to access or manage the spool requests.
  
  Solution:
  
  Check Spool Requests: Go to transaction code SP01 to check the status of the spool requests. Look for any requests that are in the "Pending" or "Error" status.
  Review Printer Status: Ensure that the printer is online and properly configured. Check the output device settings in transaction SPAD to verify that the printer is set up correctly.
  Reprocess Spool Requests: If the spool requests are stuck, you can try to reprocess them. You can do this by selecting the spool request in SP01 and choosing the option to reprint or delete and recreate the request.
  Check for Errors: Look for any error messages in the spool request details that might indicate why the print job has not been processed.
  User Authorizations: Ensure that the user has the necessary authorizations to manage and print spool requests. This can be checked in transaction SU53 or by consulting with your SAP security team.
  Monitor Output Management: If this is a recurring issue, consider monitoring the output management settings and reviewing any recent changes that may have affected the printing process.
  
  Related Information:
  
  Transaction Codes:
  
  SP01: Display Spool Requests
  SPAD: Spool Administration
  SP02: Display Own Spool Requests
  
  
  Documentation: Refer to SAP Help documentation for detailed information on spool management and troubleshooting printing issues.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to OTF spool requests and printing.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.