How To Fix UMB351 - Key '&1', period '&2': Score set manually was removed

SAP Error Message - Details

• Message type: E = Error

• Message class: UMB - SEM-CPM: Balanced Scorecard

• Message number: 351

• Message text: Key '&1', period '&2': Score set manually was removed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UMB351 - Key '&1', period '&2': Score set manually was removed ?

  The SAP error message UMB351 indicates that a score set that was manually assigned to a key (such as a customer, vendor, or other entity) for a specific period has been removed. This typically occurs in the context of SAP's credit management or risk management modules, where scores are used to assess the creditworthiness or risk level of a business partner.
  Cause:
  
  Manual Removal: The score set was manually removed by a user or through a process that updates or cleans up score data.
  Data Consistency Issues: There may be inconsistencies in the data that led to the removal of the score set.
  System Updates: A system update or batch job may have inadvertently removed the score set.
  Configuration Changes: Changes in configuration settings related to scoring or risk assessment could lead to the removal of previously assigned scores.
  
  Solution:
  
  Reassign the Score Set: If the score set was removed unintentionally, you can manually reassign the score set to the key for the specified period.
  Check Change Logs: Review change logs or audit trails to identify who or what process removed the score set. This can help in understanding the root cause.
  Data Consistency Check: Run data consistency checks to ensure that all related data is intact and that there are no discrepancies.
  Review Configuration: Check the configuration settings related to scoring and risk management to ensure that they are set up correctly and that no recent changes have affected the scoring process.
  Consult Documentation: Refer to SAP documentation or support notes related to the UMB351 error for any specific guidance or patches that may address the issue.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Look for SAP Notes that may address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing score sets, such as those used for credit management.
  User Roles and Permissions: Ensure that users have the appropriate roles and permissions to manage score sets, as unauthorized changes could lead to such errors.
  Training and Documentation: Ensure that users are trained on the processes related to score management to minimize the risk of accidental removals.
  
  By following these steps, you should be able to address the UMB351 error and prevent it from occurring in the future.