How To Fix UKM_PI139 - Credit check negative for account &1 segment &2

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_PI - Messages for Credit Management Plug-In

• Message number: 139

• Message text: Credit check negative for account &1 segment &2

What causes this issue?

The credit check in SAP Credit Management produced a negative result.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In SAP Credit Management, you can use report UKM_LOGS_DISPLAY to output
the details of the check.

Procedure for System Administrators

INCLUDE 'CUSTOMIZED_MESSAGE_INFO' OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_PI139 - Credit check negative for account &1 segment &2 ?

  The SAP error message UKM_PI139 indicates that a credit check has failed for a specific customer account and segment. This typically occurs in the context of SAP's credit management functionality, which is part of the SAP Financial Supply Chain Management (FSCM) module. The error message provides the account number and segment that triggered the issue.
  Cause:
  
  Credit Limit Exceeded: The customer has exceeded their credit limit, which is set in the system.
  Blocked Status: The customer account may be blocked for credit reasons, preventing further transactions.
  Credit Exposure: The total credit exposure for the customer may be too high, considering open orders, deliveries, and invoices.
  Credit Management Settings: The settings for credit checks may not be configured correctly, leading to unexpected failures.
  Segment-Specific Issues: The error may be related to specific segments of the customer account, which may have different credit limits or conditions.
  
  Solution:
  
  Review Customer Credit Limit: Check the credit limit assigned to the customer in the system. If necessary, increase the limit or adjust the customer's credit profile.
  Check Block Status: Verify if the customer account is blocked for credit reasons. If it is, you may need to unblock it after assessing the risk.
  Analyze Credit Exposure: Review the customer's current credit exposure, including open orders, deliveries, and invoices. Ensure that the total exposure is within acceptable limits.
  Adjust Credit Management Settings: If the credit check settings are not aligned with your business requirements, consider adjusting them in the configuration.
  Consult with Credit Management Team: If you are unsure about the appropriate actions, consult with your credit management team or finance department for guidance.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like FD32 (Change Customer Credit Management) to review and modify customer credit data.
  Credit Management Configuration: Review the configuration settings in the SAP system related to credit management, which can be found in the SPRO transaction under Financial Supply Chain Management.
  Documentation: Refer to SAP documentation or help files for detailed information on credit management processes and error handling.
  User Exits and BAdIs: If custom logic is implemented, check for any user exits or BAdIs that might affect credit checks.
  
  By addressing the underlying cause of the credit check failure, you can resolve the error and allow the transaction to proceed.