How To Fix UKM_PI120 - Customer &1 not created in company code

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_PI - Messages for Credit Management Plug-In

• Message number: 120

• Message text: Customer &1 not created in company code

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_PI120 - Customer &1 not created in company code ?

  The SAP error message UKM_PI120 indicates that a customer (identified by &1) could not be created in the specified company code. This error typically arises in the context of the SAP Customer Relationship Management (CRM) or SAP Financial Accounting (FI) modules, particularly when dealing with customer master data.
  Causes:
  
  Missing Required Data: The customer master record may be missing mandatory fields that are required for the company code.
  Company Code Not Active: The specified company code may not be active or may not be properly configured in the system.
  Authorization Issues: The user attempting to create the customer may not have the necessary authorizations to create customer records in the specified company code.
  Data Inconsistencies: There may be inconsistencies in the data being entered, such as invalid formats or incorrect references.
  Duplicate Customer: The customer may already exist in the system, leading to a conflict when trying to create a new record.
  
  Solutions:
  
  Check Required Fields: Ensure that all mandatory fields for customer creation are filled out correctly. This includes fields like name, address, and other relevant details.
  Verify Company Code: Confirm that the company code is active and properly configured in the system. You can check this in the SAP configuration settings.
  Review Authorizations: Ensure that the user has the necessary permissions to create customer records in the specified company code. This may involve checking user roles and authorizations in the SAP system.
  Data Validation: Validate the data being entered for any inconsistencies or errors. Ensure that the format of the data matches the expected input.
  Check for Duplicates: Search the customer database to see if the customer already exists. If it does, you may need to update the existing record instead of creating a new one.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like XD01 (Create Customer - General Data) or FD01 (Create Customer - Company Code Data) to create customer records.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  Debugging: If the issue persists, consider debugging the process to identify where the error is occurring. This may require technical assistance from an SAP developer or consultant.
  Documentation: Refer to SAP documentation for customer master data creation to ensure compliance with all requirements and processes.
  
  If the problem continues after trying these solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.