How To Fix UKM_DNB022 - Active Investigation Order does exist, only one order allowed at a time.

UKM_DNB022 - Overview

• Message type: E = Error

• Message class: UKM_DNB -

• Message number: 022

• Message text: Active Investigation Order does exist, only one order allowed at a time.

Self-Explanatory Message

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UKM_DNB022 - Details

• The SAP error message UKM_DNB022 indicates that there is an active investigation order in the system, and the process you are trying to execute is restricted to having only one active investigation order at a time. This is typically related to the SAP Credit Management module, particularly when dealing with risk management and customer credit checks.
  
  Cause:
  
  
  Existing Active Investigation Order: The primary cause of this error is that there is already an active investigation order for the customer or transaction you are trying to process. The system does not allow multiple active investigation orders to ensure that the investigation process is managed effectively and to avoid conflicts.
  
  
  System Configuration: In some cases, the system configuration may enforce this restriction based on business rules or settings in the SAP system.
  
  
  
  Solution:
  
  
  Check for Active Investigation Orders:
  
  Navigate to the relevant transaction in SAP (e.g., transaction code UKM_ORDER or similar) to check if there is an existing