How To Fix UKM_DNB023 - Monitor Status is not equal '10' Active --> Change not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_DNB -

• Message number: 023

• Message text: Monitor Status is not equal '10' Active --> Change not possible

Self-Explanatory Message

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• What is the cause and solution for SAP error message UKM_DNB023 - Monitor Status is not equal '10' Active --> Change not possible ?

  The SAP error message UKM_DNB023 indicates that a change cannot be made because the monitor status is not equal to '10' (Active). This error typically occurs in the context of SAP's credit management module, particularly when dealing with the D&B (Dun & Bradstreet) integration for credit risk assessment.
  Cause:
  The error arises when you attempt to make changes to a credit management monitor that is not in an active state. The monitor status can be in various states, such as:
  
  10: Active
  Other statuses (e.g., inactive, suspended, etc.)
  
  If the monitor is in any state other than '10', the system will prevent changes to ensure data integrity and consistency.
  Solution:
  To resolve this error, you need to ensure that the monitor status is set to '10' (Active). Here are the steps you can take:
  
  
  Check Monitor Status:
  
  Navigate to the relevant transaction or report where you can view the monitor status.
  Identify the current status of the monitor that you are trying to change.
  
  
  
  Activate the Monitor:
  
  If the monitor is not active, you may need to activate it. This can typically be done through the SAP GUI or relevant transaction codes (e.g., UKM_MONITOR).
  Look for an option to activate or change the status of the monitor.
  
  
  
  Review Configuration:
  
  Ensure that the configuration settings for the credit management module and D&B integration are correctly set up.
  Check if there are any prerequisites or conditions that need to be met before the monitor can be activated.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions related to the monitor you are working with.
  If you have access to SAP Notes, search for any relevant notes that might address this specific error.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as UKM_MONITOR for managing credit management monitors.
  SAP Notes: Check for any SAP Notes related to UKM_DNB023 for additional insights or patches that may address known issues.
  User Roles: Ensure that you have the necessary authorizations to change the monitor status.
  
  By following these steps, you should be able to resolve the error and successfully make the necessary changes to the credit management monitor.