How To Fix UKM_DNB015 - The requested data package does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_DNB -

• Message number: 015

• Message text: The requested data package does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_DNB015 - The requested data package does not exist ?

  The SAP error message UKM_DNB015 ("The requested data package does not exist") typically occurs in the context of SAP's credit management functionality, particularly when dealing with data packages from Dun & Bradstreet (D&B) or similar data providers. This error indicates that the system is unable to find the specific data package that was requested, which can be due to several reasons.
  Causes:
  
  Data Package Not Available: The requested data package may not have been created or may have been deleted.
  Incorrect Package ID: The ID or reference number for the data package may have been entered incorrectly.
  Configuration Issues: There may be issues with the configuration settings related to the integration with the data provider.
  Network Issues: Temporary network issues could prevent the system from accessing the data package.
  Authorization Issues: The user may not have the necessary permissions to access the requested data package.
  
  Solutions:
  
  Verify Package ID: Check the ID of the data package you are trying to access. Ensure that it is correct and corresponds to an existing package.
  Check Data Availability: Confirm with your data provider (e.g., D&B) that the data package is available and has not been removed or archived.
  Review Configuration: Ensure that the integration settings with the data provider are correctly configured. This may involve checking the connection settings, API keys, or other relevant configurations.
  Network Connectivity: Ensure that there are no network issues that could be preventing access to the data package. You may want to test the connection to the data provider.
  User Permissions: Check if the user has the necessary authorizations to access the data package. If not, contact your system administrator to grant the required permissions.
  Consult Documentation: Refer to SAP documentation or support resources for any specific troubleshooting steps related to the UKM_DNB015 error.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.