How To Fix UKM_DNB013 - Operation aborted by user

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_DNB -

• Message number: 013

• Message text: Operation aborted by user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_DNB013 - Operation aborted by user ?

  The SAP error message UKM_DNB013: Operation aborted by user typically occurs in the context of the SAP Credit Management module, particularly when using the Dun & Bradstreet (D&B) integration for credit checks. This error indicates that a user has manually aborted an operation, which could be due to various reasons.
  Causes:
  
  User Intervention: The operation was intentionally aborted by the user, possibly due to a misunderstanding or a decision to cancel the process.
  Timeouts: The operation may have taken too long, prompting the user to cancel it.
  System Performance: If the system is slow or unresponsive, users might choose to abort the operation.
  Incorrect Configuration: There may be issues with the configuration of the D&B integration or the credit management settings.
  Data Issues: Problems with the data being processed (e.g., missing or incorrect information) could lead users to abort the operation.
  
  Solutions:
  
  Check User Actions: Confirm whether the operation was intentionally aborted by the user. If so, clarify the process and ensure users understand how to proceed.
  Review System Performance: Investigate system performance issues that may be causing delays. This could involve checking server load, network issues, or database performance.
  Configuration Review: Ensure that the D&B integration and credit management settings are correctly configured. This may involve checking the connection settings, API keys, and other related configurations.
  Data Validation: Validate the data being processed to ensure it meets the required criteria. Correct any discrepancies or missing information.
  User Training: Provide training or documentation to users on how to properly execute the operation to avoid unnecessary aborts.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the UKM_DNB013 error. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP Credit Management, such as UKM_COM, to monitor and manage credit checks.
  Logs and Traces: Review system logs and traces to gather more information about the context in which the error occurred. This can provide insights into whether it was a user-initiated abort or a system issue.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.