How To Fix UKM_DNB004 - Investigation Order finished, no data import as Req DUNS <> Resp. DUNS

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_DNB -

• Message number: 004

• Message text: Investigation Order finished, no data import as Req DUNS <> Resp. DUNS

Self-Explanatory Message

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• What is the cause and solution for SAP error message UKM_DNB004 - Investigation Order finished, no data import as Req DUNS <> Resp. DUNS ?

  The SAP error message UKM_DNB004 indicates that there was an issue with the data import process related to DUNS (Data Universal Numbering System) numbers during an investigation order. Specifically, the error message states that the request DUNS number does not match the response DUNS number, which means that the system was unable to import data because the DUNS numbers provided in the request and the response do not correspond.
  Cause:
  
  Mismatched DUNS Numbers: The primary cause of this error is that the DUNS number sent in the request does not match the DUNS number returned in the response from the external data provider (e.g., Dun & Bradstreet).
  Data Entry Errors: There may have been a typographical error when entering the DUNS number in the system.
  Data Synchronization Issues: The DUNS number in the SAP system may not be updated or synchronized with the external data source.
  Configuration Issues: There may be issues with the configuration of the integration between SAP and the external data provider.
  
  Solution:
  
  Verify DUNS Numbers: Check the DUNS number in the SAP system against the DUNS number provided by the external data source. Ensure that they match.
  Correct Data Entry: If there is a discrepancy, correct the DUNS number in the SAP system or update the external data source as necessary.
  Reprocess the Request: After correcting any discrepancies, reprocess the investigation order to attempt the data import again.
  Check Configuration: Review the configuration settings for the integration with the external data provider to ensure that they are set up correctly.
  Consult Documentation: Refer to SAP documentation or support resources for any specific guidelines related to the UKM_DNB004 error message.
  Contact Support: If the issue persists after verifying and correcting the DUNS numbers, consider reaching out to SAP support or the external data provider for further assistance.
  
  Related Information:
  
  DUNS Number: A unique nine-digit identifier for businesses, used for identifying and tracking business entities.
  SAP UKM (Underwriting and Risk Management): A module in SAP that deals with risk management and compliance, often integrating with external data sources for credit and risk assessments.
  Integration with External Data Providers: Ensure that the integration settings and API configurations are correct to avoid data mismatches.
  
  By following these steps, you should be able to resolve the UKM_DNB004 error and successfully import the required data.