How To Fix UKM_DNB003 - Investigation Order finished, no data import(No DUNS in Response message)

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_DNB -

• Message number: 003

• Message text: Investigation Order finished, no data import(No DUNS in Response message)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_DNB003 - Investigation Order finished, no data import(No DUNS in Response message) ?

  The SAP error message UKM_DNB003 indicates that an investigation order has been completed, but there was no data imported because there was no DUNS (Data Universal Numbering System) number found in the response message. This error typically occurs in the context of SAP's integration with Dun & Bradstreet (D&B) for business partner data verification and enrichment.
  Cause:
  
  
  No DUNS Number Provided: The primary cause of this error is that the request sent to D&B did not include a valid DUNS number. This could happen if the business partner being investigated does not have a DUNS number associated with it.
  
  
  D&B Response Issues: There may be issues with the response from D&B, such as the DUNS number not being available for the queried entity, or the response format not containing the expected data.
  
  
  Configuration Issues: There may be configuration issues in the SAP system regarding the integration with D&B, such as incorrect settings in the D&B connector or missing parameters.
  
  
  Data Quality Issues: The business partner data in SAP may be incomplete or incorrect, leading to the inability to retrieve a DUNS number.
  
  
  Solution:
  
  
  Check Business Partner Data: Ensure that the business partner in question has a valid DUNS number assigned. You can do this by checking the business partner master data in SAP.
  
  
  Review D&B Integration Configuration: Verify the configuration settings for the D&B integration in SAP. Ensure that all necessary parameters are correctly set up and that the connection to D&B is functioning properly.
  
  
  Test D&B Connectivity: Perform a test to check if the SAP system can successfully communicate with D&B. This may involve sending a test request to D&B and checking the response.
  
  
  Error Handling: Implement error handling in your process to manage cases where no DUNS number is returned. This could involve logging the error and notifying the relevant personnel for further investigation.
  
  
  Contact D&B Support: If the issue persists, consider reaching out to D&B support for assistance. They may provide insights into whether there are issues on their end or if there are specific reasons why the DUNS number is not being returned.
  
  
  Related Information:
  
  DUNS Number: A unique nine-digit identifier for businesses, assigned by Dun & Bradstreet. It is widely used for business identification and credit reporting.
  SAP UKM (Underwriting Management): A module in SAP that helps organizations manage risk and compliance, often integrating with external data providers like D&B for enhanced data quality.
  SAP Notes: Check SAP Notes for any known issues or patches related to the UKM_DNB003 error. SAP Notes can provide specific guidance or updates that may resolve the issue.
  
  By following these steps, you should be able to diagnose and address the UKM_DNB003 error effectively.