How To Fix UKM_DNB002 - A technical error occured, please contact Help Desk

UKM_DNB002 - Overview

• Message type: E = Error

• Message class: UKM_DNB -

• Message number: 002

• Message text: A technical error occured, please contact Help Desk

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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UKM_DNB002 - Details

• The SAP error message UKM_DNB002, which states "A technical error occurred, please contact Help Desk," typically indicates that there is a problem with the integration or communication between SAP and the Dun & Bradstreet (D&B) service, which is often used for credit checks and risk management.
  Possible Causes:
  
  Network Issues: There may be connectivity problems between your SAP system and the D&B service.
  Configuration Errors: Incorrect configuration settings in the SAP system related to D&B integration.
  Service Outage: The D&B service may be temporarily unavailable or experiencing issues.
  Data Issues: There may be issues with the data being sent to or received from D&B, such as invalid or incomplete information.
  Authorization Problems: The user or system may not have the necessary permissions to access the D&B service.
  System Bugs: There could be bugs or issues in the SAP system or the D&B integration module.
  
  Solutions:
  
  Check Network Connectivity: Ensure that your SAP system can connect to the D&B service.