How To Fix UKM_DCD_MSG102 - Case types used

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_DCD_MSG - Messages for the Documented Credit Decision

• Message number: 102

• Message text: Case types used

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_DCD_MSG102 - Case types used ?

  The SAP error message UKM_DCD_MSG102 typically relates to the SAP Credit Management module, specifically in the context of case management. This error message indicates that there is an issue with the case types being used in the system.
  Cause:
  The error message UKM_DCD_MSG102 usually occurs due to one of the following reasons:
  
  Invalid Case Type: The case type being referenced in the transaction does not exist or is not configured correctly in the system.
  Authorization Issues: The user may not have the necessary authorizations to access or use the specified case type.
  Configuration Issues: The case type may not be properly set up in the system, or there may be inconsistencies in the configuration settings.
  Data Inconsistencies: There may be inconsistencies in the data related to the case types, such as missing or incorrect entries in the relevant tables.
  
  Solution:
  To resolve the UKM_DCD_MSG102 error, you can take the following steps:
  
  
  Check Case Type Configuration:
  
  Go to the configuration settings for case types in SAP (transaction code SPRO).
  Navigate to the relevant section for Credit Management and verify that the case types are correctly defined and active.
  
  
  
  Verify User Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access and use the case types.
  You can check this using transaction code SU53 to see if there are any authorization issues.
  
  
  
  Review Data Entries:
  
  Check the relevant tables (e.g., UKM_CASE_TYPE) to ensure that the case types are correctly defined and that there are no missing or incorrect entries.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional guidance or updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant transaction information.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as UKM_CASE, UKM_CASE_TYPE, and SPRO for configuration.
  SAP Notes: Search for SAP Notes related to UKM_DCD_MSG102 for any known issues or patches that may address the problem.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the UKM_DCD_MSG102 error in your SAP system.