How To Fix UKM_DCD_MSG056 - No record found for case ID entered.

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_DCD_MSG - Messages for the Documented Credit Decision

• Message number: 056

• Message text: No record found for case ID entered.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_DCD_MSG056 - No record found for case ID entered. ?

  The SAP error message UKM_DCD_MSG056 indicates that there is no record found for the case ID that you have entered in the system. This error typically occurs in the context of SAP's Risk Management or Fraud Management modules, particularly when dealing with cases related to customer or transaction monitoring.
  Causes:
  
  Incorrect Case ID: The most common reason for this error is that the case ID you entered is incorrect or does not exist in the system.
  Data Deletion: The case may have been deleted or archived, making it unavailable for retrieval.
  Authorization Issues: You may not have the necessary permissions to view the case, leading to the system not being able to retrieve it.
  System Configuration: There may be issues with the configuration of the UKM (Unified Key Management) module or related components.
  Database Issues: There could be underlying database issues that prevent the retrieval of the case.
  
  Solutions:
  
  Verify Case ID: Double-check the case ID you entered for any typographical errors. Ensure that you are using the correct format and that it corresponds to an existing case.
  Check Case Status: If you have access, check if the case has been deleted or archived. You may need to consult with your system administrator or the relevant department.
  Review Authorizations: Ensure that you have the necessary authorizations to access the case. If not, contact your SAP security administrator to request the appropriate permissions.
  Consult Documentation: Review any relevant SAP documentation or user manuals for guidance on how to properly enter and retrieve case IDs.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to the UKM module that might address this issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you navigate the case management system more effectively.
  User Training: Ensure that users are adequately trained on how to manage and retrieve cases within the SAP system to minimize errors.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.