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How To Fix UKM_DCD_MSG103 - Check the Adobe server.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: UKM_DCD_MSG - Messages for the Documented Credit Decision

  • Message number: 103

  • Message text: Check the Adobe server.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message UKM_DCD_MSG103 - Check the Adobe server. ?

    The SAP error message UKM_DCD_MSG103 with the description "Check the Adobe server" typically relates to issues with the Adobe Document Services (ADS) that are used for generating PDF documents in SAP. This error can occur in various scenarios, such as when trying to generate forms or print documents that require Adobe services.

    Causes:

    1. Adobe Document Services Not Running: The ADS might not be running or may have crashed.
    2. Network Issues: There could be network connectivity issues between the SAP system and the Adobe server.
    3. Configuration Issues: The configuration settings for the Adobe Document Services in the SAP system might be incorrect.
    4. License Issues: There may be licensing issues with the Adobe Document Services.
    5. Service Unavailability: The Adobe server might be down for maintenance or experiencing other issues.

    Solutions:

    1. Check Adobe Document Services:

      • Ensure that the Adobe Document Services are up and running. You can check the status of the ADS in the SAP system by navigating to the relevant transaction (e.g., SICF for service activation).
      • Restart the Adobe Document Services if necessary.
    2. Verify Configuration:

      • Check the configuration settings for the Adobe Document Services in the SAP system. This can typically be done in transaction SPRO under the relevant configuration path for Adobe forms.
      • Ensure that the URL for the Adobe Document Services is correctly configured in the SAP system.
    3. Network Connectivity:

      • Test the network connection between the SAP system and the Adobe server. You can use tools like ping or telnet to check connectivity.
      • Ensure that any firewalls or network security settings are not blocking access to the Adobe server.
    4. Check Logs:

      • Review the logs for both the SAP system and the Adobe Document Services for any error messages or warnings that could provide more context about the issue.
    5. Consult Documentation:

      • Refer to the official SAP documentation or notes related to Adobe Document Services for any specific troubleshooting steps or known issues.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • Adobe Documentation: Review the documentation provided by Adobe for any specific requirements or configurations needed for the Document Services.
    • Community Forums: Look for discussions in SAP community forums or other technical forums where similar issues may have been discussed.

    By following these steps, you should be able to identify and resolve the issue related to the error message UKM_DCD_MSG103.

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