How To Fix UKM_DCD_MSG015 - Inconsistent calling parameters: GUID does not match case determined

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_DCD_MSG - Messages for the Documented Credit Decision

• Message number: 015

• Message text: Inconsistent calling parameters: GUID does not match case determined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_DCD_MSG015 - Inconsistent calling parameters: GUID does not match case determined ?

  The SAP error message UKM_DCD_MSG015 indicates that there is an inconsistency in the parameters being passed to a function or method related to the SAP Credit Management module (UKM stands for "Unternehmensrisikomanagement" or "Corporate Risk Management"). Specifically, this error suggests that the GUID (Globally Unique Identifier) provided does not match the case that has been determined in the system.
  Cause:
  
  
  Mismatch of GUIDs: The GUID being used in the transaction or function call does not correspond to the case that the system has identified. This can happen if:
  
  The GUID was incorrectly copied or modified.
  The case has been changed or deleted after the GUID was generated.
  There is a synchronization issue between different systems (e.g., between a front-end application and the SAP backend).
  
  
  
  Data Integrity Issues: There may be underlying data integrity issues in the database that lead to mismatched GUIDs.
  
  
  Configuration Issues: Incorrect configuration settings in the SAP system related to Credit Management or the specific business process being executed.
  
  
  Solution:
  
  
  Verify the GUID: Check the GUID being used in the transaction. Ensure that it is correct and corresponds to the expected case. You can do this by:
  
  Retrieving the case details from the database or using transaction codes related to Credit Management.
  Comparing the GUID in the error message with the GUID in the database.
  
  
  
  Check Case Status: Ensure that the case associated with the GUID is still active and has not been deleted or modified in a way that would cause the mismatch.
  
  
  Review Configuration: If the issue persists, review the configuration settings in the SAP system related to Credit Management. Ensure that all settings are correctly configured and that there are no discrepancies.
  
  
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  
  Recreate the Case: If the case is no longer valid or has been corrupted, you may need to recreate it and generate a new GUID.
  
  
  Contact SAP Support: If you are unable to resolve the issue with the above steps, consider reaching out to SAP support for further assistance. Provide them with the error message, context, and any relevant logs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for Credit Management, such as UKM_CASE, UKM_CRED, and others that may help in managing cases and understanding the data flow.
  Documentation: Review SAP documentation related to Credit Management and error handling for more insights into potential causes and solutions.
  User Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.