How To Fix UKM_DCD_MSG011 - PDF form could not be determined (case type &1, procedure &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_DCD_MSG - Messages for the Documented Credit Decision

• Message number: 011

• Message text: PDF form could not be determined (case type &1, procedure &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_DCD_MSG011 - PDF form could not be determined (case type &1, procedure &2) ?

  The SAP error message UKM_DCD_MSG011 indicates that the system could not determine the PDF form for a specific case type and procedure. This error typically arises in the context of SAP's Universal Knowledge Management (UKM) or Document Management System (DMS) when trying to generate or display a PDF document related to a specific case.
  Cause:
  
  Missing Form Configuration: The PDF form for the specified case type and procedure may not be configured or may be missing in the system.
  Incorrect Case Type or Procedure: The case type or procedure specified in the error message may be incorrect or not properly defined in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the specified PDF form.
  Transport Issues: If the form was recently transported from another system, it may not have been properly activated or may be missing dependencies.
  
  Solution:
  
  
  Check Form Configuration:
  
  Go to the transaction code SFP (Form Builder) and check if the PDF form for the specified case type and procedure exists.
  Ensure that the form is active and correctly configured.
  
  
  
  Verify Case Type and Procedure:
  
  Confirm that the case type and procedure being used are correct. You can check the configuration in the relevant customizing transactions (e.g., SPRO).
  Ensure that the case type and procedure are properly defined in the system.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to access the PDF form. This may involve checking roles and authorizations in transaction PFCG.
  
  
  
  Transport and Activation:
  
  If the form was recently transported, ensure that it has been activated in the target system.
  Check for any transport errors or missing objects that may have occurred during the transport process.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the failure occurs. This may involve looking at the function modules or classes that are responsible for generating the PDF.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to UKM and PDF form generation for any known issues or patches.
  Documentation: Review the SAP documentation for UKM and DMS for guidance on form configuration and troubleshooting.
  Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.