How To Fix UKM_CHECK036 - Credit value determined in collective check made

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_CHECK - Messages for Credit Check

• Message number: 036

• Message text: Credit value determined in collective check made

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_CHECK036 - Credit value determined in collective check made ?

  The SAP error message UKM_CHECK036 typically occurs in the context of the SAP Credit Management module, particularly when performing a collective credit check. This message indicates that the credit value determined during the collective check has not met the required criteria, which can lead to issues in processing sales orders or deliveries.
  Cause:
  The error can be caused by several factors, including:
  
  Credit Limit Exceeded: The total credit exposure for the customer exceeds the defined credit limit.
  Credit Management Settings: The settings in the credit management configuration may not be aligned with the business requirements.
  Open Items: There may be open items or overdue invoices that contribute to the customer's credit exposure.
  Collective Check Parameters: The parameters set for the collective credit check may not be appropriate, leading to incorrect credit value determination.
  
  Solution:
  To resolve the UKM_CHECK036 error, consider the following steps:
  
  
  Review Customer Credit Limit:
  
  Check the credit limit assigned to the customer in the customer master data.
  If necessary, adjust the credit limit to accommodate the current sales order or delivery.
  
  
  
  Analyze Open Items:
  
  Review the customer's open items and overdue invoices. Clear any overdue items if possible.
  Ensure that the customer has a good payment history and that any issues are addressed.
  
  
  
  Check Credit Management Configuration:
  
  Review the configuration settings in the SAP Credit Management module. Ensure that the settings align with your business processes.
  Check the credit control area settings and ensure they are correctly defined.
  
  
  
  Adjust Collective Check Parameters:
  
  If the collective check parameters are too strict, consider adjusting them to allow for more flexibility in credit checks.
  You can modify the settings in the transaction code UKM_CUSTOMIZING or through the relevant configuration paths in SPRO.
  
  
  
  Run Individual Credit Check:
  
  If the collective check fails, try running an individual credit check for the customer to see if it provides more detailed information about the credit exposure.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to credit management for any specific guidance on handling this error.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like FD32 (Change Customer Credit Management) or UKM_CHECK (Credit Check) to analyze and manage credit data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Exits and BAdIs: If custom logic is implemented, review any user exits or BAdIs that may affect credit checks.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant specializing in SAP Credit Management for further assistance.