How To Fix UKM_CHECK034 - Percentage &1% of overdue open items exceeds &2% ( &3 days)

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_CHECK - Messages for Credit Check

• Message number: 034

• Message text: Percentage &1% of overdue open items exceeds &2% ( &3 days)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_CHECK034 - Percentage &1% of overdue open items exceeds &2% ( &3 days) ?

  The SAP error message UKM_CHECK034 indicates that a certain percentage of overdue open items exceeds a specified threshold. This message is typically related to the credit management functionality within SAP, specifically in the context of the SAP Credit Management module (UKM).
  Cause:
  The error occurs when the percentage of overdue open items for a customer exceeds the defined limit. The parameters in the message represent:
  
  &1: The actual percentage of overdue open items.
  &2: The threshold percentage that has been set in the system.
  &3: The number of days that define what is considered "overdue."
  
  This situation can arise due to various reasons, such as:
  
  Customers not paying their invoices on time.
  A high volume of overdue invoices.
  Changes in customer creditworthiness or payment behavior.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Customer Accounts: Check the customer account in question to identify the overdue items. You can do this by using transaction codes like FD10N (Display Customer Balance) or FBL5N (Customer Line Item Display).
  
  
  Analyze Overdue Items: Look at the details of the overdue items to understand why they are overdue. This may involve checking payment terms, invoice dates, and any disputes that may be affecting payment.
  
  
  Adjust Credit Limits: If the customer's creditworthiness has changed, you may need to adjust their credit limit or the percentage thresholds in the credit management settings. This can be done in the credit management configuration settings.
  
  
  Communicate with Customers: If there are legitimate reasons for the overdue items, such as disputes or financial difficulties, communicate with the customer to resolve these issues.
  
  
  Update Configuration: If necessary, you can adjust the configuration settings for credit management to change the thresholds for overdue items. This can be done in the SPRO configuration under:
  
  Financial Supply Chain Management > Credit Management > Basic Functions > Define Credit Control Area.
  
  
  
  Payment Reminders: Implement or enhance your payment reminder processes to encourage timely payments from customers.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for credit management, such as UKM_CHECK for credit checks.
  Credit Management Configuration: Understanding the configuration settings for credit management in SAP can help you manage credit limits and overdue items effectively.
  Reporting: Utilize SAP reporting tools to generate reports on overdue items and customer payment behavior to proactively manage credit risk.
  
  By following these steps, you should be able to address the UKM_CHECK034 error and manage overdue open items more effectively.