How To Fix UJH0005 - Documents view: Failed to create e-mail content

SAP Error Message - Details

• Message type: E = Error

• Message class: UJH0 -

• Message number: 005

• Message text: Documents view: Failed to create e-mail content

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UJH0005 - Documents view: Failed to create e-mail content ?

  The SAP error message UJH0005, which states "Documents view: Failed to create e-mail content," typically occurs in the context of SAP applications that involve document management or workflow processes where email notifications are generated. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  
  Missing Email Configuration: The SAP system may not be properly configured to send emails. This includes missing SMTP settings or incorrect email server configurations.
  
  
  Document Content Issues: The document or content that is supposed to be sent via email may be missing or corrupted, leading to failure in generating the email content.
  
  
  Authorization Issues: The user or process attempting to send the email may not have the necessary authorizations to access the document or send emails.
  
  
  System Errors: There may be underlying system errors or issues with the SAP application that prevent the email content from being generated.
  
  
  Network Issues: Connectivity problems between the SAP system and the email server can also lead to this error.
  
  
  Solutions:
  
  
  Check Email Configuration:
  
  Verify the SMTP settings in transaction code SCOT (SAPconnect: Administration).
  Ensure that the email server is reachable and properly configured.
  
  
  
  Review Document Content:
  
  Check if the document that is supposed to be sent is complete and not corrupted.
  Ensure that all required fields and attachments are present.
  
  
  
  Authorization Check:
  
  Ensure that the user or process has the necessary authorizations to send emails and access the document.
  Use transaction SU53 to check for authorization issues after the error occurs.
  
  
  
  System Logs:
  
  Check the system logs (transaction SLG1) for any related error messages that could provide more context on the failure.
  
  
  
  Test Email Functionality:
  
  Use transaction SOST to check the status of sent emails and see if there are any failed messages.
  Send a test email from the SAP system to verify that the email functionality is working.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SCOT: For configuring SAPconnect settings.
  SOST: To monitor the status of sent emails.
  SLG1: To view application logs for error messages.
  SU53: To analyze authorization issues.
  
  
  
  Documentation: Refer to SAP Help documentation for more details on email configuration and document management.
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP Basis team or consult SAP support for further assistance.