How To Fix UJH0004 - Documents view: Failed to send e-mail or create e-mail object

SAP Error Message - Details

• Message type: E = Error

• Message class: UJH0 -

• Message number: 004

• Message text: Documents view: Failed to send e-mail or create e-mail object

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UJH0004 - Documents view: Failed to send e-mail or create e-mail object ?

  The SAP error message UJH0004, which indicates that there was a failure to send an email or create an email object, can arise from several causes. Here are some common causes, potential solutions, and related information:
  Causes:
  
  
  Email Configuration Issues: The SAP system may not be properly configured to send emails. This includes settings related to the SMTP server, email addresses, or other communication parameters.
  
  
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the SMTP server.
  
  
  Authorization Issues: The user or the system may lack the necessary authorizations to send emails.
  
  
  Incorrect Email Address: The email address specified in the document may be invalid or incorrectly formatted.
  
  
  SAP Notes: There may be specific SAP Notes that address known issues related to email sending in your version of SAP.
  
  
  Solutions:
  
  
  Check SMTP Configuration:
  
  Go to transaction code SCOT (SAPconnect) and verify the configuration settings for the SMTP node.
  Ensure that the SMTP server address, port, and other parameters are correctly set.
  
  
  
  Test Email Sending:
  
  Use transaction code SOST to check the status of sent emails. This can help identify if emails are being queued or if there are errors in sending.
  You can also use the SCOT transaction to send a test email to verify that the configuration is working.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to send emails. Check roles and profiles assigned to the user.
  
  
  
  Check Email Address:
  
  Verify that the email address used in the document is valid and correctly formatted. Ensure there are no typos or missing components.
  
  
  
  Review SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. Implement any recommended fixes or patches.
  
  
  
  Check System Logs:
  
  Review system logs (transaction SM21) for any related error messages that could provide more context on the failure.
  
  
  
  Contact IT Support:
  
  If the issue persists, consider reaching out to your IT support team or SAP Basis team for further assistance, as they may have more insights into the system configuration and network issues.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SCOT: SAPconnect Administration
  SOST: Send Requests
  SM21: System Log
  
  
  
  SAP Notes: Always check for the latest SAP Notes related to email sending issues, as they may provide specific patches or updates.
  
  
  Documentation: Refer to SAP documentation for detailed configuration steps and troubleshooting guides related to SAPconnect and email sending.
  
  
  By following these steps, you should be able to diagnose and resolve the UJH0004 error in your SAP system.