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How To Fix /UI5/CHECK_VIRUS_SCN005 - Virus scan profile(s) used:


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /UI5/CHECK_VIRUS_SCN -

  • Message number: 005

  • Message text: Virus scan profile(s) used:

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /UI5/CHECK_VIRUS_SCN005 - Virus scan profile(s) used: ?

    The SAP error message /UI5/CHECK_VIRUS_SCN005 typically indicates that a virus scan profile is being used in the context of SAP UI5 applications, and it is related to the virus scanning of files uploaded or processed within the SAP system. This error can occur when the virus scan profile is not properly configured or if there are issues with the virus scanning service.

    Cause:

    1. Misconfiguration of Virus Scan Profile: The virus scan profile may not be set up correctly in the SAP system.
    2. Virus Scan Service Issues: The external virus scanning service may be down or not reachable from the SAP system.
    3. File Type Restrictions: The file type being uploaded may be restricted by the virus scan profile.
    4. Insufficient Permissions: The user may not have the necessary permissions to execute the virus scan.
    5. Network Issues: There may be network connectivity issues between the SAP system and the virus scanning service.

    Solution:

    1. Check Virus Scan Profile Configuration:

      • Go to transaction code SICF and check the configuration of the virus scan service.
      • Ensure that the virus scan profile is correctly defined and active.
    2. Verify Virus Scan Service:

      • Ensure that the external virus scanning service is running and accessible.
      • Check the logs of the virus scanning service for any errors or issues.
    3. Review File Type Restrictions:

      • Check the virus scan profile settings to see if the file type being uploaded is allowed.
      • Modify the profile to include the necessary file types if needed.
    4. Check User Permissions:

      • Ensure that the user has the necessary authorizations to perform virus scans.
      • Review the roles and authorizations assigned to the user.
    5. Network Connectivity:

      • Verify that there are no network issues preventing the SAP system from communicating with the virus scanning service.
      • Check firewall settings and network configurations.
    6. Consult SAP Notes:

      • Look for relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for virus scanning configuration and best practices.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and how they resolved them.
    • System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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