How To Fix /UI2/FDM_SSB_TILE004 - Error while converting configuration to JSON

SAP Error Message - Details

• Message type: E = Error

• Message class: /UI2/FDM_SSB_TILE -

• Message number: 004

• Message text: Error while converting configuration to JSON

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /UI2/FDM_SSB_TILE004 - Error while converting configuration to JSON ?

  The SAP error message /UI2/FDM_SSB_TILE004 typically indicates an issue related to the conversion of configuration data to JSON format in the context of SAP Fiori applications. This error can arise due to various reasons, including issues with the configuration settings, data inconsistencies, or problems with the underlying services.
  Possible Causes:
  
  Invalid Configuration: The configuration settings for the Fiori application may be incorrect or incomplete.
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or malformed entries.
  Service Issues: The OData service or backend service that the Fiori application relies on may not be functioning correctly.
  Authorization Issues: The user may not have the necessary authorizations to access certain data or configurations.
  Version Compatibility: There may be compatibility issues between different versions of SAP components or Fiori applications.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the Fiori application. Ensure that all required fields are filled out correctly and that there are no syntax errors.
  Validate Data: Check the data being processed for any inconsistencies or errors. Ensure that all required data is present and correctly formatted.
  Test OData Services: Use the SAP Gateway Client (transaction /IWFND/GW_CLIENT) to test the OData services. Ensure that they are returning the expected results without errors.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the Fiori application and its underlying data.
  Check Logs: Review the application logs (transaction SLG1) and the system logs (transaction SM21) for any additional error messages or warnings that may provide more context.
  Update Components: Ensure that all relevant SAP components are up to date and compatible with each other. This may involve applying patches or updates.
  Debugging: If the issue persists, consider debugging the application to identify the exact point of failure during the JSON conversion process.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Fiori Launchpad Configuration: Review the Fiori Launchpad configuration to ensure that all tiles and target mappings are set up correctly.
  Community Forums: Consider searching or posting on SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to SAP Support for further assistance.