How To Fix UGMD8008 - Synchronization Monitor cannot be started

SAP Error Message - Details

• Message type: E = Error

• Message class: UGMD8 - Change Management

• Message number: 008

• Message text: Synchronization Monitor cannot be started

What causes this issue?

Inconsistencies were found in the Financials Basis data model. These
require manual action in the Synchronization Monitor on your behalf.
However, the monitor cannot be launched.

System Response

Program terminates.

How to fix this error?

Start transaction UGWBCM again in dialog mode and analyze the
inconsistencies in the Synchronization Monitor.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UGMD8008 - Synchronization Monitor cannot be started ?

  The SAP error message UGMD8008, which states that the "Synchronization Monitor cannot be started," typically indicates an issue with the synchronization process in the SAP system, particularly in the context of SAP Landscape Management (LaMa) or SAP Solution Manager.
  Causes:
  
  Configuration Issues: There may be misconfigurations in the synchronization settings or parameters.
  Authorization Problems: The user trying to start the synchronization monitor may not have the necessary authorizations.
  System Connectivity: There could be connectivity issues between the systems involved in the synchronization process.
  Service Availability: The required services or background jobs may not be running or may have failed.
  Software Bugs: There may be bugs in the version of SAP you are using that affect the synchronization monitor.
  
  Solutions:
  
  
  Check Configuration:
  
  Review the synchronization settings in the SAP system to ensure they are correctly configured.
  Verify that all necessary parameters are set correctly.
  
  
  
  User Authorizations:
  
  Ensure that the user has the appropriate roles and authorizations to access and start the synchronization monitor.
  You can check this in transaction SU01 (User Maintenance) and ensure the user has the necessary authorizations.
  
  
  
  System Connectivity:
  
  Test the connectivity between the systems involved in the synchronization process.
  Use transaction SM59 to check RFC connections and ensure they are functioning correctly.
  
  
  
  Service and Job Status:
  
  Check if the required services are running. You can use transaction SM37 to check the status of background jobs related to synchronization.
  Restart any failed jobs or services if necessary.
  
  
  
  Check for Software Updates:
  
  Look for any available patches or updates for your SAP system that may address known issues with the synchronization monitor.
  Consult the SAP Support Portal for any relevant notes or updates.
  
  
  
  Review Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message and any relevant logs or details about your system configuration.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address the UGMD8008 error specifically.
  Documentation: Review the official SAP documentation for the synchronization monitor and related components to ensure compliance with best practices.
  Community Forums: Check SAP Community forums for discussions related to the UGMD8008 error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and resolve the UGMD8008 error in your SAP system.