How To Fix UGMD8005 - Cannot start Synchronization Monitor

SAP Error Message - Details

• Message type: E = Error

• Message class: UGMD8 - Change Management

• Message number: 005

• Message text: Cannot start Synchronization Monitor

What causes this issue?

Inconsistencies were found in the Financials Basis data model. These
inconsistencies require manual action be taken in the Synchronization
Monitor. However, the monitor cannot be started as background
processing.

System Response

The program terminates.

How to fix this error?

Start the transaction again in dialog mode, and analyze the
inconsistencies in the Synchronization Monitor.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UGMD8005 - Cannot start Synchronization Monitor ?

  The SAP error message UGMD8005, which states "Cannot start Synchronization Monitor," typically occurs in the context of SAP systems that are using the SAP Master Data Governance (MDG) or similar functionalities that involve synchronization processes. This error can arise due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to access or start the Synchronization Monitor.
  Configuration Problems: There may be issues with the configuration of the synchronization settings in the SAP system.
  System Errors: There could be underlying system errors or inconsistencies that prevent the synchronization process from starting.
  Network Issues: If the synchronization involves remote systems, network connectivity issues could prevent the process from starting.
  Background Job Issues: If the synchronization is supposed to be triggered by a background job, there may be issues with the job itself.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary roles and authorizations to access the Synchronization Monitor. You can check this in transaction code SU53 or by consulting with your security team.
  Review Configuration: Verify the configuration settings for the synchronization process. This can include checking the settings in transaction codes related to MDG or the specific synchronization settings.
  Check System Logs: Use transaction codes like SLG1 (Application Log) or SM21 (System Log) to check for any error messages or warnings that could provide more context about the issue.
  Network Connectivity: If the synchronization involves external systems, ensure that there are no network issues preventing communication between the systems.
  Background Job Monitoring: If applicable, check the status of any background jobs related to synchronization using transaction code SM37. Ensure that they are running correctly and without errors.
  Restart Services: In some cases, restarting the relevant services or the entire SAP system may resolve temporary issues.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. You can search for UGMD8005 or related keywords.
  Documentation: Review the official SAP documentation for Master Data Governance or the specific module you are working with to ensure that all configurations are set up correctly.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP Support for further assistance, providing them with detailed information about the error and the context in which it occurs.