How To Fix UGMD403 - System error while setting the lock

SAP Error Message - Details

• Message type: E = Error

• Message class: UGMD - FIN Master Data: Messages

• Message number: 403

• Message text: System error while setting the lock

What causes this issue?

A system error occurred while the lock was being set.

System Response

Processing terminated

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UGMD403 - System error while setting the lock ?

  The SAP error message UGMD403, which indicates a "System error while setting the lock," typically arises when there is an issue with the locking mechanism in the SAP system. This can occur due to various reasons, including:
  Causes:
  
  Database Lock Issues: The database may be unable to set a lock due to contention or deadlocks.
  System Resource Limitations: Insufficient system resources (like memory or CPU) can lead to locking issues.
  Configuration Problems: Incorrect configuration settings in the SAP system can lead to locking problems.
  Transport Issues: If there are ongoing transports or changes being made to the system, it may cause temporary locking issues.
  User Session Problems: A user session may be holding onto a lock longer than necessary, preventing other processes from acquiring the lock.
  
  Solutions:
  
  Check System Logs: Review the system logs (transaction SM21) for any related error messages that could provide more context about the issue.
  Transaction SM12: Use transaction SM12 to check for any existing locks that may be causing the issue. You can delete unnecessary locks if they are no longer needed.
  Transaction SM21: Check the system log for any errors or warnings that might indicate the root cause of the locking issue.
  Transaction ST22: Look for any short dumps that might provide insight into the error.
  Restart the Application Server: If the issue persists, restarting the application server may help clear any temporary locks or resource issues.
  Check for Deadlocks: Use transaction SM50 to monitor active processes and check for any deadlocks that may be occurring.
  Increase System Resources: If resource limitations are identified, consider increasing the memory or CPU allocation for the SAP system.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  Documentation: Review SAP documentation related to locking mechanisms and performance tuning for additional insights.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the UGMD403 error in your SAP system.