How To Fix UGMD402 - Values for characteristic &2 already locked by user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: UGMD - FIN Master Data: Messages

• Message number: 402

• Message text: Values for characteristic &2 already locked by user &1

What causes this issue?

Characteristic values for characteristic &V2& are to be locked.
However, one or more of the values are already locked by user &V1&.

System Response

The object can only be displayed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UGMD402 - Values for characteristic &2 already locked by user &1 ?

  The SAP error message UGMD402 indicates that a user is trying to modify or access values for a characteristic that are currently locked by another user. This typically occurs in the context of master data management or when working with characteristics in SAP systems, such as in the SAP Business Warehouse (BW) or SAP Master Data Governance (MDG).
  Cause:
  The error occurs when:
  
  A user (User &1) has locked the values for a specific characteristic (&2) for editing or processing.
  Another user attempts to access or modify those values while they are still locked.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Identify the Locking User: Determine who the user is that has locked the characteristic. This can often be found in the error message itself (User &1).
  
  
  Wait for Release: If the locking user is actively working on the data, you may need to wait until they finish their task and release the lock.
  
  
  Contact the Locking User: If the lock is not being released in a timely manner, you can reach out to the user who has the lock to see if they can complete their work or release the lock.
  
  
  Check Lock Entries: You can check the lock entries in the SAP system using transaction code SM12. This will allow you to see which users have locks on which objects.
  
  
  Manually Remove the Lock: If necessary and if you have the appropriate authorizations, you can manually delete the lock entry using transaction SM12. However, this should be done with caution and typically only if you are sure that the locking user is not actively using the data.
  
  
  Review System Configuration: If this issue occurs frequently, it may be worth reviewing the system configuration or the processes that lead to these locks to minimize future occurrences.
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related issues.
  
  
  
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to access and modify the characteristics without causing unnecessary locks.
  
  
  Documentation: Refer to SAP documentation or support notes for more detailed information on handling locks and managing master data.
  
  
  Performance Considerations: Frequent locking issues may indicate performance bottlenecks or inefficient processes that could be optimized.
  
  
  By following these steps, you should be able to address the UGMD402 error and manage characteristic locks effectively in your SAP environment.