How To Fix UDM_WORK_LIST031 - Item does not exist in the worklist

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_WORK_LIST - Work list

• Message number: 031

• Message text: Item does not exist in the worklist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_WORK_LIST031 - Item does not exist in the worklist ?

  The SAP error message UDM_WORK_LIST031 ("Item does not exist in the worklist") typically occurs in the context of the SAP Collections Management or Dispute Management modules. This error indicates that the system cannot find the specified item in the worklist that you are trying to access or process.
  Causes:
  
  Item Already Processed: The item you are trying to access may have already been processed or removed from the worklist.
  Incorrect Selection Criteria: The criteria used to filter or search for items in the worklist may not match any existing items.
  Authorization Issues: The user may not have the necessary authorizations to view or access the item in the worklist.
  Data Synchronization Issues: There may be a delay or issue in data synchronization, especially if the worklist is being updated in real-time.
  Worklist Configuration: The worklist may not be configured correctly, leading to items not being displayed as expected.
  
  Solutions:
  
  Refresh the Worklist: Try refreshing the worklist to see if the item appears after a refresh.
  Check Item Status: Verify if the item has already been processed or if its status has changed, which may have removed it from the worklist.
  Review Selection Criteria: Ensure that the selection criteria used to filter the worklist are correct and that you are searching for the right item.
  Check Authorizations: Confirm that you have the necessary authorizations to view the item in the worklist. If not, contact your system administrator.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate any underlying issues with the worklist configuration or data synchronization.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FPM_WORKLIST or FBL5N (for account balances) that may help in navigating worklists.
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message. You can search the SAP Support Portal for specific notes that may address this error.
  Documentation: Review the SAP documentation for Collections Management or Dispute Management for more details on worklist functionality and troubleshooting steps.
  
  If the problem continues after trying the above solutions, it may be beneficial to gather more specific details about the context in which the error occurs and escalate the issue to SAP support for further assistance.