How To Fix UDM_WORK_LIST030 - Worklist refresh is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_WORK_LIST - Work list

• Message number: 030

• Message text: Worklist refresh is not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_WORK_LIST030 - Worklist refresh is not possible ?

  The SAP error message UDM_WORK_LIST030 indicates that a worklist refresh is not possible. This error typically occurs in the context of SAP's Collections and Disbursements (FS-CD) module or similar applications where worklists are used to manage tasks or items that require attention.
  Causes:
  
  Data Locking: The worklist may be locked due to ongoing processes or transactions that are being executed by other users or background jobs.
  Authorization Issues: The user may not have the necessary authorizations to refresh the worklist.
  System Performance: High system load or performance issues may prevent the worklist from being refreshed.
  Configuration Issues: There may be configuration problems in the worklist settings or related components.
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or inconsistencies in the data.
  
  Solutions:
  
  Check Locks: Verify if there are any locks on the worklist or related data. You can use transaction codes like SM12 to check for locks and SM21 to review system logs for any related errors.
  User Authorizations: Ensure that the user has the appropriate authorizations to access and refresh the worklist. You can check this using transaction SU53 after the error occurs.
  System Performance: Monitor system performance and check for any background jobs that may be causing delays. You can use transaction SM37 to review job statuses.
  Configuration Review: Review the configuration settings for the worklist in the relevant customizing transactions (e.g., SPRO) to ensure everything is set up correctly.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for further investigation. They can check for any underlying technical issues or errors in the system logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for locks), SM21 (for system logs), SU53 (for authorization checks), and SM37 (for job monitoring).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the Collections and Disbursements module or the specific worklist functionality you are using.
  
  If the problem continues after trying the above solutions, it may be necessary to escalate the issue to SAP support for more in-depth analysis.